Leading Meeting Professionals

Professional Convention Management Association

July 10 2012

Keep Your Best Employees: 5 Steps

Alicia Leonard

July 11, 2012

Rachel came to us with strong work ethic, experience creating organizational hierarchies, an understanding of what it takes to be operationally excellent, and perhaps most importantly, a devotion to our company’s cause: promoting client needs in a collaborative team-oriented environment.

I put her in a role that made the most sense to me-that is, the job that took the bulk of my time. I was the project manager on almost every project for our customers, but in order to grow the company, I realized I needed to focus on higher-level goals, and not the day-to-day grind. I had intentionally hired someone who had a different skill set, someone who’d be good at nurturing employees by implementing human resource structure (which I’m not). Isn’t that what the experts tell you to do? But I made a critical mistake. I gave her a job that fit my personality, not hers.  More

Holtzclaw, E. (June 15, 2012) Keep Your Best Employees: 5 Steps. Retrieved July 11, 2012 from http://business.time.com/2012/06/15/keep-your-best-employees-5-steps-2/?iid=biz-main-feature 

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