Leading Meeting Professionals

Professional Convention Management Association

December 2013

What Meeting Organizers Can Learn From Chautauqua

By Susan Sarfati, CAE
  • People come as seekers. They aren't attending to be inculcated with knowledge, but rather to seek wisdom, enlightenment, and truth. It is a deeper experience than most.
  • People are prepared to be participants rather than passive observers.
  • Openness and acceptance are core values. Attendees feel free to be themselves.
Susan Sarfati, CAE, is CEO of High Performance Strategies LLC, which focuses on organizational assessments, innovative thinking in organizational strategy, leadership and management, moving from ideas to execution, and building a human-focused learning culture. She served as CEO of the Greater Washington Society of Association Executives and executive vice president of ASAE. She can be reached at susan@ssarfati.com.

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